Maintenance in Progress

ICR Music Service Interruption — Frequently Asked Questions

Last updated: 10/21/2026 17:00 PST

ICR Music is temporarily unavailable while OCP addresses an important security issue. We understand how important your digital library is to your music ministry, and we're working to restore service safely while exploring alternative ways to provide access to your music.

Why is ICR Music unavailable?

A recently identified security vulnerability affecting a significant portion of the internet requires us to perform important updates to the ICR Music website. Because ICR Music operates on an older technology platform, addressing this issue requires more extensive work than on our other websites.

We have temporarily taken the site offline to protect our customers and ensure the security of our systems.

How long will ICR Music be unavailable?

We don't yet have a confirmed restoration date. Unfortunately, the necessary repairs could take several weeks.

Our technical team is working to restore service as quickly and safely as possible. We will provide updates as more information becomes available.

How can I access my digital library music in the meantime?

We are actively exploring alternative ways for subscribers to access their sheet music and recordings during this interruption.

We recognize that many customers need these materials for upcoming liturgies and are making continued access a priority.

I need music for an upcoming Mass. What should I do?

Please contact OCP Customer Success using the form on the Help page. Let us know which digital library you subscribe to, what music you need, and when you need it.

Our team can help identify any currently available options, although we may not be able to fulfill every request immediately.

Can I still use music that I've already downloaded?

If you have previously downloaded sheet music or recordings, you may continue using those files in accordance with the terms of your active subscription and applicable licensing requirements.

Please remember that subscribed music is intended for authorized use and should not be distributed publicly or shared outside the permissions of your subscription.

Can I access my music through Liturgy.com or another OCP website?

We are evaluating whether other OCP services can provide access to music normally available through ICR Music. We will share instructions for any confirmed alternatives as soon as they become available.

Will I lose my subscription or saved content?

No. We are still assessing the restoration process and cannot yet confirm when all features, including saved lists, will be available again.

Will I receive a refund or subscription extension because of the interruption?

We understand your concern about losing access to a paid subscription. OCP is reviewing how to address the impact of this interruption on subscribers.

We will communicate any decisions about subscription adjustments directly to affected customers.

Was my personal or payment information compromised?

We have no evidence at this time that any information was accessed by an outside actor. We are addressing a security vulnerability affecting the technology used by the website. The existence of a vulnerability does not necessarily mean that customer information has been accessed.

We will communicate verified information and any actions customers need to take as appropriate.

Do I need to change my password or take additional steps to protect my account?

We have no evidence at this time that any information from our site was accessed by an outside actor. However, this vulnerability affected a significant portion of the internet. It would be prudent to utilize best practices such as using a password manager, multi-factor authentication, and/or passkeys on all your accounts in case information was accessed elsewhere.

How will I know when ICR Music is available again?

We will post updates on this page (at the top) and communicate important developments to subscribers.

Our next update is planned for 10/23, even if a restoration date has not yet been confirmed.

Who can I contact for assistance?

Our Customer Success team is available to answer questions and help identify available resources.

Phone: 1-800-LITURGY (548-8749)

Email: liturgy@ocp.org

Hours: Monday–Friday, 7:00 a.m.–4:30 p.m. Pacific Time

We sincerely apologize for the disruption and appreciate your patience as we work to restore access to the resources that support your music ministry.